Optical Character Recognition

Incode’s in-house developed Optical Character Recognition (OCR) technology extracts and processes data from thousands of global identity document types, ensuring fewer data discrepancies and enhanced fraud detection.

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Industry leaders trust Incode with their AI fraud prevention
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Citi logo.
Chime logo.
Amazon logo.
TikTok logo.
BetMGM logo.
SIXT logo.
FanDuel logo.
Experian logo.
Rappi logo.
HSBC logo.
PayJoy logo.
Banorte logo.
Equifax logo.
AT&T logo.
H&R Block logo.
Nu logo.
Scotiabank logo.
Progressive Leasing logo.
Wisconsin Department of Transportation seal.

Why we invested into our OCR toolkit

Many general-purpose OCR technologies on the market fail to meet the requirements of fast-moving businesses.

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Multiple document types
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Text readability & font differences
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Language limitations & special charactersProven in high-risk markets
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Reading tricky symbols
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Confusing designs & document similarities
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Dependency on third-party developers
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Challenging environmental conditions
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Poor image quality
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The benefits of Incode OCR technology

Built in-house, Incode OCR processes 4.9K+ identity documents worldwide. It adapts to low-quality images, complex fonts, and unique symbols with accuracy and scale.

Purpose-built for global IDs
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Recognizes complex elements
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Built for global scalability
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Ensures regulatory compliance
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Top speed operation
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Real-time feedback & optimization
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Full air gap solution
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Stay one step ahead
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Experience AI-powered OCR excellence

Trial error-free verification with Incode’s intelligent technology.

Our OCR technology toolkit

This guide showed how Incode’s in-house developed OCR uses ML to improve the accuracy of identity verification.

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ID Capture

  • SDK processes a videostream of the document, auto-detects orientation, and reads NFC chips when available.
  • ML models evaluate frame quality in milliseconds.
  • Real-time feedback helps users fix lighting, focus, or visibility issues.
  • A final ML check confirms a clear frame before capture is complete.
  • If capture fails, the user is prompted to take a photo, which is then validated.
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ID Classification

Candidate proposal

  • Extracts document features such as layout, text placement, fields, and colors.
  • Converts them into a numerical vector.
  • Compares the vector with a database of known IDs.
  • Generates candidate document types (e.g., passport, driver’s license).


Refinement

  • Uses text analysis to detect keywords or symbols (e.g., “permanent” vs “temporary”)
  • Runs field-specific checks on numbers, authorities, and dates
  • Selects the final document type.

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ID OCR

  • The system detects where words are located on the document, using document-type data to focus on important fields. It defines word boundaries to handle even dense text.
  • It then reads and interprets the words, guided by field formatting from the classification stage, which improves accuracy for structured fields and special symbols.

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Barcode Reader

  • Barcodes hold key user data but are difficult for OCR to read.
  • Our ML model restores and enhances low-quality images to ensure accurate reading.
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Entities extraction & representation

  • We accurately extract key entities such as names, addresses, and document numbers.
  • The system structures this data while adapting to date formats, field shifts, and document-specific rules like front or back address stickers.

Our streamlined workflows

Our ML models handle all the heavy lifting, making every user interaction feel effortless. By delivering improved results, even in suboptimal conditions, we save our users time and minimize the need for manual intervention.

Features such as smart frame selection, automatic ID orientation detection, and real-time feedback help to ensure our process is straightforward and easy to navigate. By simplifying and speeding up the process, we boost completion rates and drive conversions.

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Proven results against leading OCR providers

Incode OCR outperforms open-source and general purpose solutions. With ongoing benchmarking and bias analysis, we ensure consistent accuracy across document types, languages, and visual conditions.

Customers and industry leaders trust Incode

Verified reviews, certifications, and customer stories show the impact of Incode’s technology.

Incode leads G2’s Index for Identity Verification with top customer ratings

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Incode’s identity verification system exceeds all expectations.

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