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Biometrics

Voice biometrics

Recognizing someone by how their voice sounds.

For example, a bank's phone system might confirm a caller's identity by comparing their voice with a recording made when they enrolled, without asking them to recite a password.

FAQ

Frequently asked questions

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What is voice biometrics?

Voice biometrics identifies a person by the characteristics of their voice, comparing a new sample with a stored voiceprint to decide whether they are the enrolled speaker.

What is the difference between speaker recognition and speech recognition?

Speaker recognition identifies who is talking. Speech recognition works out what words are being said.

What is the difference between text-dependent and text-independent voice biometrics?

Text-dependent systems require a fixed phrase. Text-independent systems recognize a person from any speech, which suits natural phone calls.

Can voice biometrics be fooled by voice cloning?

A basic system can. Synthetic voices that sound like the enrolled person can pass a simple comparison, so systems add synthetic speech detection and other factors.

Where is voice biometrics used?

Contact centers and phone banking use it to confirm callers quickly, and some services use it as one factor in multi-factor authentication.