Highlights
3 years in a row named a Leader First to achieve iBeta Level 3 on iOS and Android Introducing GovFaceMatch Privacy is the architecture
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Travel & mobility

Verify every identity once, authenticate everywhere

Incode verifies renters, drivers, guests, and passengers in seconds, then face authentication skips the counter, the exit gate, and the front desk. Every identity clears independent layers of defense.

We secure identities across travel and mobility worldwide

AI-powered identity verification for rental, rideshare, hospitality, and airlines, proven across the US, EU, and LATAM.

Penske
Airbnb
Rappi
DiDi
SIXT

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trust checks run

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countries of ID coverage

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deepfake detection

What travel and mobility operators are up against

A new era of fraud for travel and mobility

A trip is a chain of identity handoffs between operators that do not share systems, and every handoff is a fraud and friction point. Fake-ID presentments to car-rental companies and dealerships rose 21% in 2025 (IDScan.net, 2025).

Fake and rented drivers

Verified accounts are rented or sold to people who cannot pass a check. London regulators found 14K rides completed by unverified drivers (NBC Boston, 2026).

Rental fraud at the counter

Fake IDs pass manual counter checks, and unverified renters drive off in vehicles that are never returned.

Counter and gate friction

Travelers abandon slow queues. Operators need a fast path that still proves the right person gets the car, the room, or the boarding pass.

Loyalty account takeover

Miles and points are cash-equivalent and lightly guarded. Credential-stuffing drains balances that resell on the dark web, a $3.1B problem (Loyalty Security Association).

User experience

How it works

One identity for every traveler, renter, and driver, verified in real time.

Why travel and mobility operators choose Incode

Independent layers of defense for every user

Fraud that adapts will eventually fool any single check. Incode verifies every identity across independent layers, each reading a different signal, in milliseconds. Real travelers pass without friction while fraud has to beat every layer at once.

Document verification

AI-powered detection of paper forgeries, screen spoofs, and digitally generated IDs. Mobile driver's licenses and digital-wallet credentials accepted.

See it in action

Biometric liveness

Liveness detection confirms a live person is present and matches the face to the document in milliseconds.

See it in action

AI-generated document detection

Deepsight for Documents catches forged, tampered, and fully synthetic IDs, fraud that template checks and barcode validation were never built to see. 8.8x more fraud caught than document checks alone.

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Government record matching

Licenses and identities are matched to government and DMV records, giving operators an auditable, defensible basis for every driver decision.

See it in action

Cross-operator fraud signals

Our collaborative intelligence solution links rented driver accounts, rental fraud, and repeat offenders across operators and borders.

See it in action

Privacy is the architecture

We made privacy a founding conviction long before regulation or the market asked for it. Biometric travel steps are consent-first and opt-in, with clear alternatives for every traveler.

Read the Manifesto

Case study

SIXT is introducing identity verification earlier in the rental journey, helping customers verify their driver's license before arrival and re-authenticate seamlessly across its network.

SIXT · Car rental and mobility · EMEA

Read the story

FAQ

Common questions about identity verification for travel

Still have questions? Talk to an expert
How does biometric verification speed up car rental and check-in?

A traveler verifies once with an ID and a selfie, then authenticates with their face to skip the counter, lift the exit gate, or check in and collect a digital room key without a front desk. The check confirms the person matches the reservation, so speed never trades away control. Incode runs this model for rental, hospitality, and airline operators.

How does Incode stop fake or rented driver accounts?

Rented driver accounts let people who cannot pass a background check drive under someone else's verified identity. Incode verifies the driver at onboarding with document, liveness, and face checks, re-authenticates them before and during shifts, and screens every face against operator block-lists, so the person driving stays the verified account holder.

Does Incode verify the driver's license itself, not just the face?

Yes. AAMVA validation and government face match confirm the license is valid in the issuing system and matches the live person presenting it, live today for a leading US truck-rental operator. That auditable, government-anchored basis is what holds up when a driver decision is challenged.

How does Incode protect loyalty programs from account takeover?

Loyalty balances are cash-equivalent, which makes miles and points a prime credential-stuffing target. Incode adds a biometric step-up at redemption and zero-trust account recovery, so a stolen password alone never moves a balance.

Is biometric verification at airports and hotels consent-first?

Yes. US airport face verification is opt-out by policy, and EU GDPR treats face data as special-category, requiring explicit consent. Incode deployments are consent-first and opt-in with clear alternatives, which is what regulators and travelers expect.

Can travelers use a mobile driver's license or digital wallet?

Yes. Incode accepts physical IDs and mobile driver's license or digital-wallet credentials where supported, and runs country-specific document and data flows across the US, EU, and LATAM, so a multi-country operator uses one vendor. Verification runs at the counter, at the kiosk, at the exit gate, and in the app.

How do travel marketplaces verify hosts and guests?

Marketplaces need to trust both sides of a transaction. Incode verifies hosts and guests at account creation with a government ID and selfie, or a lighter data-based check where a document scan is too much friction, and risk-based screening challenges only higher-risk signups.

Can Incode verify age for teen accounts and age-restricted rentals?

Yes. Face-based age estimation supports teen-rider accounts and age-restricted rental products, adding an ID plus selfie check where regulation requires a document.

Let's connect

Secure faster journeys, fraud protection, and compliance in travel