Highlights
Introducing TrustGraph Understand Incode’s approach to age assurance Introducing GovFaceMatch 3 years in a row named a Leader
01/04
01/04
Verification

Trust score

A single number summarizing how likely an identity is genuine.

A service might approve applicants with high scores automatically, send middle scores to a human reviewer, and decline low scores, so the number turns many separate checks into one decision.

FAQ

Frequently asked questions

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How is a trust score calculated?

A model weighs signals from the document, biometrics, device, network, and behavior and outputs one number. Each provider uses its own model, so scores are not comparable across vendors.

What is the difference between a trust score and a risk score?

The two terms describe the same idea from opposite directions. A trust score rises as an identity looks more genuine, while a risk score rises as it looks more suspicious.

What threshold should a service set for a trust score?

The answer depends on the cost of fraud and the cost of turning away honest customers. Many teams set a high cutoff for automatic approval, a low cutoff for decline, and send the middle for review.

Can a trust score be wrong?

Yes. Any model produces false positives and false negatives, and its accuracy can slip as fraud patterns change, which is why teams monitor for model drift and keep manual review as a backstop.

Should a trust score replace rules?

Usually the two work together. Models cover patterns that are hard to write down, while rules give fast, explainable control for known cases.